Trust & security

Consumer quote requests do not require an account. Agent, agency and administrator accounts sign in with email and password, and each account type only sees the data its role allows: agents see leads they have been matched with or purchased, agency brokers see their own agency, and administrators manage the marketplace.

Access rules are enforced in the database itself, not only in the app, so a request that isn't authorised is rejected at the data layer.

VoomZone runs on Lovable Cloud, which provides managed application hosting, a managed Postgres database, authentication and file storage. Traffic to the site is served over HTTPS, and data is encrypted in transit and at rest by the platform. These are platform capabilities we rely on — they are not a certification of VoomZone.

When you request quotes we collect the contact and coverage details you enter (such as name, email, phone, ZIP code and the type of insurance you're shopping for), plus the consent record for being contacted. We use it for one purpose: matching you with licensed independent agents who can quote your coverage.

VoomZone does not offer health insurance products and does not collect medical information.

Matched licensed agents and agencies receive your request so they can contact you. We also use service providers to operate the site — hosting and database (Lovable Cloud), payments (Stripe, for agent purchases only), email delivery, telephony for call forwarding, and analytics/advertising tags where you have consented.

You can opt out of the sale or sharing of your personal information at any time on our Do Not Sell or Share page.

Analytics and advertising tags load only after you make a choice in our cookie banner, using Google Consent Mode defaults that start denied. Essential cookies needed to keep you signed in are always on.

We keep quote requests and the associated consent record while they are commercially useful and for as long as applicable lead-generation and telemarketing rules require us to evidence consent. You can ask us to delete your information at any time through our privacy request form, and we process verified requests through the same queue our team reviews daily.

Found a vulnerability or have a privacy question? Contact us through the contact page. Please include enough detail to reproduce a security issue and give us a reasonable window to respond before disclosing it publicly.

Lovable Cloud is responsible for the underlying hosting, database and authentication infrastructure. VoomZone is responsible for how this application is built and configured, how we vet agents, and how we handle your data. Agents and agencies who receive your information are independently licensed businesses, responsible for their own compliance, marketing practices and record keeping.